Dinex is equipped with all the essential features for your restaurant.
Dinex is your all-in-one restaurant solution! Whether you operate a busy QSR or a fine-dine restaurant, or anything in between, we're here to support your business's success. Dinex is more than just a Point of Sale system; it's your partner in managing everything – from sales and inventory to customer relationships and growth. Join us, and together, we'll unlock endless possibilities for your restaurant business. With Dinex, you're not just a user; you're part of a vibrant community dedicated to achieving success.
Ready to take your business to new heights? Let's get started and discover what Dinex can do for your business!
Whether you operate a bustling quick service restaurant, a busy casual dine restaurant, a formal fine dine restaurant, or any other F&B formats like a cafeteria, a food truck, a bakery, a pizzeria, or an ice cream kiosk, you'll discover the ideal solution for managing your business within Dinex.
Point of Sale solutions where you do all your sales entries
Seamless Multi-Platform compatibility
Dinex is designed to seamlessly operate on a variety of platforms, including Android, iOS, and Windows-based POS systems. This flexibility allows you to choose the platform that best suits your business needs. What's more, Dinex effortlessly syncs your data in the cloud, ensuring that you have access to your business information wherever and whenever you need it.
Reliable offline mode
Even when your internet connection drops, Dinex keeps your business running smoothly. It intelligently re-syncs your sales data when you're back online, so you never miss a beat. This feature is particularly valuable during unexpected internet outages.
User-Friendly interface
One of the standout features of Dinex is its exceptionally user-friendly interface. Your staff can quickly get the hang of the system within minutes, allowing you to start making sales swiftly without the need for extensive training.
Item-Specific discounts
With Dinex, you have the power to apply discounts and add notes to specific line items or to the entire sale. These details are reflected on your customers' receipts, ensuring transparency and accuracy in your transactions.
Customisable receipts
Tailoring your receipts to match your brand has never been easier. With Dinex, you can customise your receipts with your logo and website. You also have the flexibility to choose whether to share these receipts digitally or print hard copies for your customers.
On-account sales
Give your customers the flexibility they desire by offering options to put items on layaway or make purchases on account. With Dinex, you can easily access customer balances at any time, making it convenient for both your staff and customers.
Efficient returns, refunds & store credit
Handling returns and refunds is a breeze with Dinex. You can issue store credit, gift cards, or return funds to the original payment method, providing your customers with various options for resolving returns and refunds.
Streamlined cash management
Keeping track of all cash movements in your business is essential for reducing errors, preventing theft, and resolving discrepancies. Dinex offers comprehensive cash management tools, from cash float to register closure.
User accounts management
Managing staff accounts and monitoring sales activity is essential for any business. With Dinex, you can create individual staff accounts and customise permissions to control what each user can access and do within the system. This feature enhances security and accountability in your business operations.
Dinex enables you to take your store online
Seamless integration with leading partners
Dinex integrates seamlessly with top food aggregators, including Zomato, Swiggy, Uber Eats, Talabat, Hungerstation, and more. This integration ensures that your customers enjoy a consistent and seamless shopping experience, whether they're in your physical store or shopping online.
Effortless online store creation
Setting up your online store has never been easier. With Dinex's leading e-commerce integrations, you can launch your brand-new online store within minutes, allowing you to expand your reach and serve customers in the digital space.
Seamless store connection
For restaurants with existing e-commerce stores, Dinex offers a straightforward solution. You can easily link your current online store to Dinex, and enjoy complete synchronisation of products, inventory, customer data, and sales. This streamlined approach ensures that your online and offline operations work seamlessly together.
Centralised management
Managing multiple locations and sales channels in real-time is essential for modern businesses. Dinex enables you to take control of all aspects of your business, including products, inventory, customers, and sales, all from one centralised platform. This streamlined management approach saves time and minimises errors.
Multi-channel inventory management
Inventory management is made efficient and accurate with Dinex. Inventory updates happen in real-time across different locations and systems. You can choose to sync inventory from one or multiple stores or warehouses with your online platform, ensuring that you're always up to date.
Efficient Product Import
Quickly and conveniently import your product catalog into Dinex. Product updates are instantly synced with your online platform in real-time, eliminating the need for manual data entry. This feature saves time and reduces the risk of errors.
Streamlined product management
Managing your product catalog across online and offline channels has never been simpler. With Dinex, you can maintain a unified product catalog, eliminating the need for duplicate data entry. When you decide which products to sell online, it's just a click away.
Customer synchronisation
Dinex automatically creates new customer profiles when online orders are placed. It also links orders from existing customers with their records in your Dinex database, ensuring that you have a complete view of customer interactions across all channels.
Real-time reporting
Accessing comprehensive sales reports that span both online and offline operations is crucial for making informed business decisions. With Dinex, you have the ability to gain insights into your online sales, customer data, and more, all from a single system.
SEO optimisation
To improve the online discoverability of your products, Dinex follows best SEO practices when uploading product handles and image file names to your online store. This optimisation enhances your chances of being found by potential customers, ultimately driving more traffic to your online store.
Dinex covered with most types of Point of Sale hardware out there
Wide compatibility with existing hardware
Dinex seamlessly interfaces with a wide range of hardware, making it convenient for businesses that already have their own equipment. You can check if Dinex is compatible with the hardware you currently own, allowing you to make the most of your existing investments.
Purchase new hardware with confidence
If you need new hardware for your business, Dinex offers a convenient hardware bundle that is certified to work flawlessly with the system. Whether you need a complete set of hardware or a specific device like a barcode scanner, you can make your purchase with confidence.
Dedicated hardware assistance
Our commitment to providing comprehensive support extends to hardware. Access our Help Center, seek assistance from our approachable hardware support team, or arrange for a visit from a Dinex Expert in your local area. We're here to assist you every step of the way, ensuring that your hardware setup is optimised for your business needs.
Manage your payments using all available methods
Secure credit and debit card processing
When it comes to payment processing, security is paramount. Dinex seamlessly and securely handles credit and debit card payments, partnering with globally recognised payment processors to provide a reliable and safe payment experience for your customers.
Custom payment methods
Flexibility in payment methods is essential for accommodating your customers' preferences. With Dinex, you can tailor your payment options by creating custom buttons to accept cash, credit, debit, checks, gift cards, or any other payment method you require.
Boost revenue with gift cards
Gift cards are a powerful tool for increasing revenue and reducing processing expenses. With Dinex, you can issue custom gift cards that can be used both in-store and online, providing a convenient gifting option for your customers.
Enable split payments
Customer flexibility is key, and Dinex enables it by allowing customers to make payments with multiple forms of tender. Whether your customers prefer to pay with cash, card, or a combination, Dinex can accommodate multiple payment types in a single transaction.
Seamless integration with existing processors
If you're already set up with your preferred payment processor, there's no need to switch. Dinex is designed to work harmoniously with your existing processor, allowing you to continue accepting card payments without any disruption.
Partial payments and mobile transactions
Dinex caters to various transaction scenarios. It allows you to take deposits for a party order, accept partial payments for layaway sales, or let your customers make payments on account. Additionally, you can speed up the checkout process by accepting mobile and contactless payments, including options like Apple Pay and other NFC payment methods.
Enhance your inventory management with unparalleled precision
Effortless variant and composite product management
Managing products with multiple attributes, such as sizes, colours, and flavours, is made simple with Dinex. You can easily add and edit these attributes, all within a single user-friendly interface. Additionally, Dinex allows you to bundle products together as composites, perfect for creating gift baskets and unique product offerings.
Efficient barcodes and labels
Barcode management is a breeze with Dinex. Whether you need to import existing barcodes or generate new ones, the system effortlessly supports barcode functionality. This enables you to add products to sales, purchase orders, or stock-takes with ease.
Centralised product catalog management
Streamline your product management by maintaining a centralised product catalog. This ensures that your product information is synchronised across all sales channels, eliminating errors and reducing the need for redundant data entry.
Dynamic pricing and promotions
Managing pricing, discounts, and markups across your product range, outlets, and various customer groups is simplified with Dinex. You have full control over your pricing strategies, ensuring that your products remain competitive and profitable.
Tailored Taxes
Tax handling can be complex, especially when dealing with different regions or products. Dinex simplifies tax management by allowing you to customise tax settings based on cities, countries, states, or specific products and outlets. This flexibility ensures compliance with local tax regulations.
Efficient stock orders
Maintaining optimal inventory levels is crucial for customer satisfaction. With Dinex, you can automate stock orders and set customisable reorder points to ensure that your best-selling products are always in stock, preventing stock-outs and maximising sales opportunities.
Inventory counts made simple
Inventory counts are a breeze with Dinex. You can perform full or partial inventory counts, speeding up the process by conducting multiple counts simultaneously. The system also offers a Scanner app for iOS and Android, further enhancing the efficiency of your inventory management.
In-depth inventory control
Access real-time information about your stock levels, including items on hand, low stock alerts, and overall inventory status. This data empowers you to make informed decisions about your inventory, ensuring that you always have the right products available to meet customer demands.
Effortless stock transfers
Transferring items between different locations or warehouses has never been easier. Dinex simplifies the process, allowing you to check product levels across all your stores with ease. This feature ensures that your inventory is optimised across your business locations.
Duplicate products with ease
Creating new products that are similar to existing ones is a common task in restaurants. With Dinex, you can quickly duplicate a product and its variants. Make minor adjustments as needed before saving it as a new product, saving you time and effort in product creation and management.
Catalog library
Managing product information, including descriptions, images, and variations, can feel overwhelming when setting up your menu. But don't worry. With Dinex's catalog library, you can easily add products, spanning various categories, and including many commonly available items on the market.
Unlock your business insights with Dinex's robust reporting features
Tailored reports for in-depth insights
Understanding your business's performance is essential for making informed decisions. Dinex allows you to create customised reports tailored to your specific requirements. Dive into your data to gain insights into your store's performance, product performance, and staff performance.
Comprehensive product and sales reports
Gain a deep understanding of your product performance and sales trends with Dinex. Generate comprehensive reports that cover sales by product, brand, supplier, tag, channel, and more. These reports are invaluable for identifying trends and making data-driven decisions.
Stay informed with Dinex Pulse mobile retail dashboard
Keeping your finger on the pulse of your business is essential for success. With Dinex Pulse, you can access key sales metrics from your mobile device, anytime and anywhere. This feature empowers you to stay well-informed even when you're on the go.
Effective inventory reports
Managing inventory is crucial for a successful restaurant business. With Dinex, you can access inventory reports that provide insights into inventory levels, low stock alerts, and stock on hand. This information helps you make data-driven decisions about your inventory management.
Monitor team's performance
Setting sales targets and tracking employee performance is vital for motivating your staff and achieving business goals. Dinex allows you to establish daily, weekly, and monthly sales targets for each staff member. You can easily monitor their performance against these objectives, fostering a culture of accountability and excellence.
Efficient end of day reports
Closing out your registers at the end of the day is a critical task for retail businesses. Dinex simplifies this process by providing concise daily register closure summaries and detailed sales history reports. You can efficiently review payments, confirm transactions, and easily identify any discrepancies.
Seamless report export
Sharing and analysing your business data is made easy with Dinex. You can seamlessly export your data to your preferred spreadsheet tool for in-depth analysis or share your reports with your accountant, streamlining financial management and reporting.
Simplify customer management like never before
Centralised customer library
Managing customer information is vital for building strong relationships. With Dinex, you can conveniently consolidate all your customer data into a single location. This holds true whether your customers shop in-store, online, or through both channels.
Comprehensive transaction history
Understanding your customers' preferences and purchase behaviour is essential for personalised marketing and service. Customer transactions are stored within their profiles, allowing you to view their purchase history, loyalty program engagement, and account balances. This information empowers you to tailor your interactions with each customer.
Effortless customer list import
Building a customer database takes time and effort. Transitioning your contacts to Dinex is hassle-free with a straightforward CSV upload feature. This ensures that you can continue leveraging your existing customer data within the system.
Customer group management
Rewarding and recognising loyal customers is key to building brand advocacy. With Dinex, you can create customer groups to offer discounts or targeted email campaigns to your VIP customers. Additionally, you can use customer groups to effectively manage employee or wholesale pricing.
Unified customer database
Consistency in customer data is essential when operating across multiple sales channels. Dinex allows you to maintain a unified customer list across all your sales channels, including your e-commerce store. This ensures that customer information remains synchronised and up to date, facilitating seamless customer experiences.
Loyalty program made simple
Boosting customer loyalty is a priority for many businesses. With Dinex, you can create and manage your own customised loyalty program. It's not only straightforward to set up but also easily accessible for your customers, encouraging their participation and repeat business.
Create notes for sales
Sometimes, it's important to provide additional information or instructions with a sale. With Dinex, you can generate and print notes for sales transactions, offering a handy reference for both your staff and customers.
Elevate your business growth with Dinex's multi-branch features
Expand your user base
As your business grows, so does your need for additional users. With Dinex, you can add more users at no extra cost, ensuring that your team has access to the tools they need to support your expansion. Easily customise user permissions to regulate what they can see and do within the system, enhancing security and control.
Flexible register integration
Businesses often experience fluctuations in demand, especially during peak seasons. Dinex allows you to seamlessly introduce extra registers during busy times to manage customer flow effectively, ensuring that your business runs smoothly even during the busiest periods.
Effortless outlet expansion
Expanding your business to new locations has never been more straightforward. With Dinex, you can open a new outlet within minutes, integrate a warehouse, or take your business mobile with a pop-up store using the bizzSmart Mobile POS app on your smartphone. This flexibility empowers you to adapt to changing market conditions and seize new opportunities.
Comprehensive retail solution
Dinex is designed to cater to businesses of all sizes and complexities. Whether you operate a single store or manage multiple locations, Dinex offers a comprehensive retail solution that can adapt to your specific needs. This ensures that you have the tools required to manage your entire business, no matter how complex your operations or how many locations you oversee.
Unified data management
Accessing and managing your data is crucial for making informed decisions. With Dinex, you can find all your business information in one centralised location. This includes your product catalog, inventory data, customer information, and reporting. Having unified data management simplifies your operations and minimises errors.
Maximise Dinex's potential with robust integrations.
Unlock the full potential of Dinex
Dinex's power extends beyond its core features. The system seamlessly integrates with a wide array of add-ons, allowing you to streamline your operations and efficiently manage your entire business in the digital realm.
Harmonise your business with accounting integrations
Streamlining your financial processes is essential for a successful business. Dinex integrates seamlessly with accounting software like Zoho Books, Quickbooks Online, MYOB, and Xero. This ensures that your store data aligns perfectly with your accounting systems, keeping both your business operations and your accountant content.
Effortless staff scheduling
Managing staff schedules can be complex, especially in businesses with varying shifts. With Dinex, you can effortlessly schedule appointments for your customers using Timely or take control of your staff's schedules with ease using Deputy.
Seamless email marketing integration
Maintaining consistent communication with your customers is vital for building lasting relationships. Dinex bridges the gap by connecting seamlessly with your preferred email marketing tool via MailSync, ensuring that you can easily reach out to your customer base.
Multi-channel management
In today's retail landscape, selling across multiple channels is essential for reaching a wider audience. Dinex allows you to optimise your inventory management across all your sales channels, be it Zomato, Swiggy, or any other platform where you conduct sales. This integration ensures that your inventory remains accurate and up to date.
Continuous enhancement through partnerships
At Dinex, we're dedicated to continuously improving your business potential. One of the fantastic advantages of operating in the cloud is our ability to add new partners and integrations that enhance your business capabilities. This commitment ensures that you always have access to the latest tools and technologies to drive your business forward.
State of the art support, to make sure you succeed
We'll ensure you've done it right!
Our team of support specialists are ready and waiting to get your business set up just right and ensure you grow from there. We're available by WhatsApp live chat, email and direct call. Additionally, we offer personalised on-site packages for you and your team.
Select a slot to schedule direct meeting
We want you to have done it right, that's why we are available to support you in all the possible options. Select a convenient schedule for a direct meeting with a Dinex Restaurant expert. We will always be happy to help.
Find out how we can collaborate to unleash the real power of your restaurant business
See how Dinex can help you make more money, streamline your complex tasks, and easily uplift you to the best of modern restaurant retail. Let's download now and take Dinex Mobile for a spin, or have a chat with our team to find out if Dinex is right for you and your business.
